Over the years Bank of
America has achieved a status as one of the most well known banks;
however, recently they seem to be disappointing their
clients leading them to feelings of anger and anguish. In basic client terms,
people hold their banks to the obligation to keep their money secure and
organized among other responsibilities. In an article by ABC News, we are
introduced to Arthur Livingston, who like all individuals holds his bank to
certain obligations. Being a client of Bank of America, he was dissatisfied
when he became aware that he was declared as deceased since 2009 by them.
Livingston was going through his normal life routines while trying to get “a loan
from a mortgage company” for a new home for his family. The company was not
able to get his credit score because he was declared as dead by Bank of America
and therefore did not grant him the loan; this is when he first discovered the
problem that had been rising since 2009. After months of waiting and hoping for
the issue to be settled (even after the media’s involvement), to his dismay
everything has yet to be settled. Arthur Livingston is not only concerned about
attaining the money for the house he wanted to have by April, but is also
concerned about his credit score. He worries about what effects the bank’s
mistake will have on his credit score.
Livingston suggests
that others learn from his incident and check their credit scores with more
frequency, so that they don’t suffer similar consequences. What can we learn
from this unfortunate situation? Simple; just because there is a set role or a
high status for an institution you hold responsible for any part of your life
you cannot be 100% sure that there will not be any arising troubles. Even
though high statuses mean there is great trust from most of the clientele,
everyone should still constantly be on the look for any hidden troubles.
By: Vanessa Torres
Article can be found at: http://news.yahoo.com/bank-america-declared-live-customer-dead-3-years-170928915--abc-news.html
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